When you think about digital transformation (BTW, I got a newsletter the other day where they tried to represent digital transformation by using DX, you know, like UX – not sure that it will – or even should – stick) in your space, do you… Read More »Digital Transformation: This Is The Future Of Retail
In a world With Ultra Smart AI Based Bots, Are Humans Useful? Not a day goes by that there isn’t yet another story discussing how an AI has bested a human in something – typically a game, which we all know are microcosms of the… Read More »What Use Humans?
What Do These Billion Dollar Businesses Have In Common? What do all of these companies have in common? Uber, Lyft, Airbnb, Instacart, Etsy, eBay & WeWork Some things have been said; while correct, they are not the essence of what makes these companies so valuable… Read More »Connecting: The Key To Your Next Billion Dollar Business
Soon, We Can Choose Not To Waste Time One of my favorite movies of all time, Wall Street, (don’t hate me) depicted a tough-talking, ultra-rich stock trader (Gordon Gekko) who was being pursued by a young stockbroker (Bud Fox) as a customer. Bud would cold call Gekko… Read More »In The Future, We Will All Be Rich Enough Not To Waste Time
The rise of the Smart (and not so smart) Chat Bots. I’ve talked at length before about the Seamless World, wherein some not too distant future, big data, the internet of things, predictive analytics, and automation will all come together to create a world without… Read More »The Next Hot Space: Chat Bots and Conversational Interfaces
A Seamless Lunch A colleague and I walked over to a certain Asian fast food restaurant the other day. The line was long, full of people still trying to decide what to eat from the steam table. When they finally got to the counter, someone… Read More »Lunch In A Seamless World